Please contact us first if you need help of any kind with your knife. We want you to be happy with the products you purchase from us and we stand behind our knives with a Limited Lifetime Warranty in the unlikely event you need it.
It doesn’t happen very often, but if one of our knives ever breaks or fails due to a manufacturing or material defect, we will at our option, repair or replace the knife.
We guarantee our knives against manufacturing defects in materials and construction and to perform as advertised if properly used and maintained.
This Limited Lifetime Warranty does not cover breakage or failure due to abuse or misuse of the knife, normal wear and tear, accidental damage, or sharpening.
Please use the right tool for the job. Any use other than cutting (prying, twisting, and pounding for example) is considered abuse and will void your warranty.
If the knife is no longer in production or can’t be repaired to our satisfaction, a product of equal value may be substituted.
We discourage end users from disassembling their knife for cleaning, adjustment, or modification. Incorrect reassembly of the knife could be dangerous and we are better equipped for any necessary tune-ups and/or sharpening.
Nemesis Knives, LLC is not responsible for any injuries resulting from misuse, abuse, neglect, or improper re-assembly of the product by the consumer.
Also, natural handle materials cannot be guaranteed. While not occurring often, wood, bone, horn etc. can shrink, twist, warp, crack, break, etc. due to changes in humidity and environment.
We hope you get years of enjoyment from your knife. With the proper care and use, it will last a lifetime.